Legal

Terms of Service

These Terms of Service govern your access to and use of Pipeloo. By creating an account or using the service, you agree to these terms on behalf of yourself and the organization you represent.

1. About Pipeloo

Pipeloo is a B2B software-as-a-service platform that provides AI agents to automate Linkedin outbound prospecting: detecting signals, identifying prospects, starting and following up on conversations, and handing over qualified leads. Pipeloo is operated by [LEGAL ENTITY NAME — TO BE COMPLETED].

2. Account creation and use

You must provide accurate information, be legally able to enter into a contract, and use Pipeloo for professional purposes. You are responsible for keeping your credentials confidential and for all activity under your account.

3. Subscription and billing

Pipeloo is offered on paid subscription plans billed in advance on a recurring basis. Prices are displayed on our website and may vary according to the plan and number of connected Linkedin accounts. Subscriptions renew automatically unless cancelled before the end of the current billing period. Fees already paid are non-refundable except where required by law.

4. Free trial

We may offer a free trial for a limited period. At the end of the trial, your access may end or convert to a paid subscription if you have chosen a plan. We may modify or end trial offers at any time.

5. Acceptable use

You agree not to:

  • Send spam, harassing, deceptive or unlawful messages
  • Impersonate any person or misrepresent your affiliation
  • Use Pipeloo in violation of Linkedin's terms or applicable laws, including data protection and anti-spam laws
  • Reverse engineer, resell or overload the service
  • Use the service to collect data for unlawful purposes

6. Your responsibility for campaigns and Linkedin messages

You remain solely responsible for your Linkedin account, your targeting choices, the content of messages sent by agents on your behalf, and your compliance with Linkedin's policies and applicable law. Use of automation on Linkedin carries risks, including account restrictions by Linkedin, which Pipeloo cannot control. You should review agent settings and messaging instructions regularly.

7. Intellectual property

Pipeloo and its software, design, brand and content remain our exclusive property. You keep ownership of the data and content you provide. You grant us a limited license to process that content solely to provide the service.

8. Service availability

We aim to keep Pipeloo available and reliable but do not guarantee uninterrupted or error-free operation. The service may be interrupted for maintenance, updates, or due to third-party services such as Linkedin or AI providers.

9. Limitation of liability

To the maximum extent permitted by law, Pipeloo is provided "as is" and we are not liable for indirect or consequential damages, loss of profits, business, data or opportunities, or for actions taken by third parties such as Linkedin. Our total liability is limited to the amounts you paid in the twelve months preceding the claim.

10. Suspension and termination

You may cancel your subscription at any time from your account or by contacting us. We may suspend or terminate your access if you breach these terms, create risk for other users or the service, or fail to pay amounts due.

11. Changes to these terms

We may update these terms from time to time. Material changes will be notified in advance through the service or by email. Continued use after changes take effect constitutes acceptance.

12. Governing law and contact

These terms are governed by the laws of [GOVERNING LAW / JURISDICTION — TO BE COMPLETED]. For any question, contact us at [CONTACT EMAIL — TO BE COMPLETED].